Frequently Asked Questions

All You Want to Know Is Here.
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  • Will I have to pay VAT to you?

    If you are making payment to us from your overseas bank account, then VAT will not applicable.

    If you are making CNY payment to us locally, and you require from us a Chinese Tax Invoice (Fapiao in Chinese) to submit to your company for reimbursement, then there will be 6% VAT on top of the amount quoted in our proposal.

  • What are Excel’s payment terms like?

    International Move: Excel requires full payment to be settled before departure of your shipment from the origin. Upon receipt of your payment, Excel will send you a copy of the bill of lading for reference.

    Local Move: We require full payment to be settled on moving day when the move is successfully completed.

    Domestic move: We require full payment to be settled before departure of your shipment from the origin.

    Storage: Full invoiced payment in advance (at least 5 working days before the beginning of the following month of storage)

  • What are the different methods of payment accepted by Excel Moving?

    We accept following types of payment methods:

    • By Cash
    • By Bank transfer
    • By PayPal
    •  By WeChat
    •  By Alipay
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